Privacy

Privacy Policy

Effective July 3, 2020. Last revised October 29, 2026.

Status: Approved for publication. Effective date: July 3, 2020. Last revised: October 29, 2026. Service provider: SarDev LLC, doing business as SarDev AI Labs. Website: https://sardev.io

This Privacy Policy explains how SarDev LLC, doing business as SarDev AI Labs ("SarDev," "we," "us," or "our"), collects, uses, discloses, retains, and protects personal information when a person visits sardev.io or a SarDev laboratory, submits a form, communicates with us, purchases a service, uploads content, or uses an enabled AI feature.

1. Information we collect

Depending on the interaction, we may collect:

  • contact and identity information, such as name, business name, email address, telephone number, and mailing address;
  • inquiry and communication content, including messages, support requests, project details, preferences, and feedback;
  • transaction information, such as purchased service, amount, date, invoice status, and payment-provider transaction reference;
  • customer content, including documents, images, photos, prompts, instructions, website content, and other material intentionally submitted for a requested feature or service;
  • service and project information, including SOW details, approvals, configuration choices, support history, and deliverable records;
  • device, browser, network, and usage information, including IP address, browser type, operating system, referring page, visited pages, approximate location derived from IP address, and interaction events collected through Google Analytics; and
  • AI feature information, including prompts, files, instructions, and generated output when a visitor or customer chooses to use an enabled feature that relies on OpenAI.

Please do not submit passwords, payment-card numbers, government identifiers, health information, or other sensitive information unless a specific SarDev service expressly requests it through an approved secure method.

2. How we collect information

We collect information directly from users, automatically from browsers and devices, from customer-authorized integrations, and from the identified providers supporting a requested transaction or service. We do not obtain customer data from data brokers.

3. How we use information

We may use information to:

  • respond to inquiries and provide requested information;
  • prepare proposals, agreements, SOWs, and project plans;
  • provide, personalize, test, secure, support, and improve services and Site features;
  • process purchases, maintain transaction records, and address refunds or disputes;
  • create and deliver websites, automation, AI output, digital products, portraits, and other requested deliverables;
  • operate analytics, diagnose errors, understand aggregate Site usage, and prevent abuse or fraud;
  • communicate service, support, security, legal, and administrative information;
  • send marketing communications when permitted, with an available unsubscribe method; and
  • comply with law, enforce agreements, protect rights and safety, and maintain appropriate business records.

4. Identified service providers

At the Last Revised date, the identified third-party providers that may process customer data are:

  • Stripe: payment processing and related transaction services. SarDev generally does not receive or store complete payment-card numbers.
  • Google Analytics: Site measurement and analytics using browser identifiers and similar technologies.
  • Hostinger: website hosting, infrastructure, and email services.
  • OpenAI: processing for enabled AI features when a user or customer submits content to those features.

These providers process information under their own terms and privacy notices and may maintain information in locations outside the user's state or country. SarDev does not authorize a provider to use customer data for SarDev's targeted advertising.

5. Payments

Stripe processes payment details when a Stripe-enabled purchase is offered. SarDev may receive limited transaction information such as payer name, contact details, billing address, payment status, amount, last four card digits, and transaction identifiers. Stripe's handling of payment information is governed by Stripe's privacy notice and the terms presented in the payment flow.

6. Google Analytics and cookies

Google Analytics may use cookies, browser identifiers, IP-derived information, and similar technologies to help measure visits and interactions. Browser settings can block or delete cookies, although some Site features may work differently. Google also provides a Google Analytics opt-out browser add-on.

SarDev does not use personal information for targeted advertising. If a future feature materially changes cookie or advertising practices, this policy and any required consent or preference controls will be updated before that use begins.

7. AI features and OpenAI

When an enabled feature uses OpenAI, the prompt, submitted content, relevant instructions, and generated output may be transmitted to OpenAI to provide the feature. Users should not submit sensitive, regulated, confidential, or third-party information unless the applicable service and agreement expressly authorize it. AI output may be inaccurate and requires human review.

8. Uploaded photos and other customer content

Customer-uploaded photos and other content are used to provide the requested order or service, communicate about it, support quality control, secure the service, resolve disputes, and maintain appropriate business records. SarDev does not take ownership of the original uploaded content. The customer represents that it has authority to submit the content and authorize the requested processing.

9. How we disclose information

We may disclose information:

  • to the providers identified above as necessary for their stated functions;
  • to a professional adviser bound by appropriate confidentiality duties;
  • when a user or customer directs or authorizes the disclosure;
  • to comply with law, legal process, or a lawful government request;
  • to investigate fraud, abuse, security incidents, disputes, or violations of agreements;
  • to protect the rights, safety, property, and integrity of SarDev, customers, users, or others; or
  • in connection with a merger, financing, acquisition, reorganization, bankruptcy, or transfer of all or part of the business, subject to applicable law.

10. No sale or targeted advertising

SarDev does not sell personal information. SarDev does not use or disclose personal information for targeted advertising. If these practices change, SarDev will update this policy and provide legally required notices or choices before the change applies.

11. Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, protecting security, and meeting legal obligations. Retention periods vary by record type, customer instructions, provider settings, and applicable law. Information may remain in backups for a limited period after deletion from active systems.

12. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the information and services involved. No storage or transmission method is completely secure, and we cannot guarantee absolute security. Users should protect their accounts and devices and promptly report suspected unauthorized activity.

13. Privacy choices and requests

Depending on applicable law, a person may have rights to request access, correction, deletion, or a copy of personal information, or to object to or limit certain processing. SarDev may need to verify identity and authority before completing a request. Some information may be retained where permitted or required by law.

To make a privacy request, email info@sardev.io with the subject Privacy Request or write to the legal-notice address below. Marketing emails may also be stopped through their unsubscribe link.

Because SarDev does not sell personal information or use it for targeted advertising, SarDev does not currently offer a separate sale or targeted-advertising opt-out process. We will honor legally applicable browser-based preference signals if a covered practice begins.

14. Children

The Site is not directed to children under 13, and SarDev does not knowingly collect personal information from children under 13. Contact us if you believe a child submitted personal information so we can review and take appropriate action.

15. External sites and services

The Site may link to external sites or services. Their privacy practices are governed by their own notices, and SarDev is not responsible for a third party's independent practices.

16. Changes to this policy

We may update this policy when services, providers, practices, or legal requirements change. The Last Revised date identifies the current version. Material changes will be communicated through the Site or another appropriate method when required.

17. Contact

Privacy questions and requests: info@sardev.io

Legal notices to SarDev LLC must be sent to 512 Chateau Dr SW, Huntsville, Alabama 35801. Sending an email copy is recommended but does not replace any delivery method required by a signed agreement or applicable law.